Effective Date: 01 January 2025
At Energy Journeys (www.energyjourneys.com), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, purchase services, or participate in our online courses and masterclasses.
1. Information We Collect
We may collect the following types of personal data:
Personal Information: Name, email address, billing address, phone number, and other contact details you provide when you register, purchase a product, or subscribe to our newsletter.
Payment Information: When you make a purchase, your payment details are processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card information.
Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and other analytics data via tools like Google Analytics or Meta Pixel.
Course Activity: Participation, progress, and engagement within courses or masterclasses.
2. How We Use Your Information
We use your information for the following purposes:
To provide and deliver our online courses, services, and content.
To process payments and send confirmations or receipts.
To send newsletters, marketing communications, or service updates (only if you opt in).
To analyze website traffic and usage to improve user experience.
To respond to customer service inquiries or feedback.
To comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixels, tags) to:
Enhance site functionality and performance.
Track usage patterns and preferences.
Deliver personalized content and ads.
You may disable cookies in your browser settings, but some features of the website may not function properly.
4. Sharing of Your Information
We do not sell or rent your personal information. We may share data with trusted third parties only when necessary to:
Process payments (e.g., Stripe, PayPal)
Deliver email marketing (e.g., Mailchimp, ConvertKit)
Analyze site usage (e.g., Google Analytics)
Comply with legal requests or protect our rights
All third-party providers are required to maintain the confidentiality of your data.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may have the right to:
Access, update, or delete your personal information
Withdraw consent to marketing emails at any time (via unsubscribe link)
Request data portability or restriction of processing
File a complaint with a data protection authority (especially if you are in the EU/EEA under GDPR)
To make a request, contact us at: [Insert contact email, e.g., hello@energyjourneys.com]
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Energy Journeys
Email: energyjourneys [at] gmail [dot] com